If you are not satisfied, I offer a 30-day return policy. You may return any unused or undamaged glassware in their original packaging within 30 days of purchase for a full refund or exchange.

Please email me initiate a return or exchange (zacstronaut@gmail.com)

Shipping costs for returns are the responsibility of the customer, unless the item is defective or was received in error.

All orders ship via Canada Post with tracking. Shipping rates are calculated based on the weight and dimensions of your order, as well as your location

Orders are processed and shipped within 1-3 business days, and delivery times vary depending on your location.

Estimated shipping times:
Within Canada 2-7 Business Days
United States 5-13 Business Days
International 4-10 Business Days

Necklaces and Pendants are placed in a decorative organza bag that will be surrounded by a generous layers of bubble wrap.

Depending on the size of your order it will either ship in a padded bubble mailer or sturdy cardboard box.

After shipping out over 300 hundred pieces I've never had anything be damaged in transit.

I melt borosilicate glass rods, tubes and glass frit with my torch (the Bethlehem Grand) to create all my pieces.

I "anneal" my work in a kiln to help strength it and reduce any stress that might be in the glass.

Come check out my Instagram @Zacstronaut_Glass to see me work

Borosilicate Glass is a type of glass that contains boron trioxide which causes it to be a strong and heat shock resistant.

It has a higher impact-threshold than soft glass (soda-lime glass) which a large amount of the glass items are made of.

Borosilicate glass is a popular choice for scientific glass apparatus, bongs, pipes, drinking vessels, food storage, and more!

Borosilicate glass has a much higher proportion of silicon dioxide in comparison to regular soda lime glass (80% vs. 69%), which makes it even less susceptible to fractures.

Avoid dropping your borosilicate piece onto tile, marble or concrete since there is a higher chance of damage when coming into contact with those types of surfaces.

I drop my glass pendants and necklaces on to vinyl flooring, wood flooring, carpet, and on the ground outside all the time and so far nothing has broken.

If your piece does break please contact me and I might be able to repair it or offer you a discount on a replacement.

• Avoid contact with concrete, marble or tile
• Take your necklace on and off very carefully to avoid dropping it
• Place pendant in a safe place when you are not wearing it
• Clean off glass with microfibre cloth to get rid of finger prints, dirt or oils

All pendants come with a free 18" cotton cord necklace.

However, the bail on each of my pendants should be big enough to fit most necklaces you already own.

My pendants also look awesome on a hemp twine necklace that you can make yourself. That's how I wear all my own pendants.

Your marble comes with a free wooden ring for it to sit on.

However there are more aesthetic marble displays available on Etsy or Amazon